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John Neal, Chief Executive of Lloyd’s, has today (18th March) sent the below message to the market:



COVID-19: Lloyd’s Update  

In response to the COVID-19 outbreak, Lloyd’s Executive Committee is now meeting on a daily basis to ensure we can respond quickly but also be proactive in the context of fast-moving and unprecedented events.

As well as dealing with the issues of the day, we will be agreeing actions pertaining to our people, customers and the market, as well as government, regulators and other stakeholders. The purpose of this note is to update you on our discussions to date, and I will continue to keep you updated as the situation develops. 

Supporting our customers 

Yesterday I joined a call with the UK’s City Minister, John Glen, and other leaders from the insurance sector to discuss how the industry is responding to the COVID-19 outbreak. You may have seen the Chancellor of the Exchequer speaking in Parliament later in the day about the commitment made by insurers to pay out on valid claims for business interruption where there is either a specific notifiable disease or pandemic extension, or denial of access cover. We were clear that this is the position of the Lloyd’s market. Our reputation for paying all valid claims goes to the heart of Lloyd’s brand, and it is important that we provide this clarity to our customers.

Supporting the Lloyd’s market 

Last Friday Lloyd’s closed the Underwriting Room to test that the market could trade electronically via PPL or the emergency trading protocols. I am pleased to say that this test of the market’s resilience went well and should provide confidence in our collective ability to trade electronically. 

To date, Lloyd’s Underwriting Room has remained open for business. On a typical day we see a footfall of around 5,000 per day, however this fell to 1,000 on Monday and under 200 today. Given that most insurance firms have put in place remote working, coupled with the advice from the UK government to avoid non-essential contact, Lloyd’s Executive Committee has today decided to close the Underwriting Room with effect from 16:00 on Thursday 19 March 2020. We have taken this decision with a heavy heart and a commitment to review the situation on a weekly basis. The Lloyd’s building at One Lime Street will remain open for tenants, though this may change in the future. 

On Monday this week, the Performance Management team wrote to all managing agents requesting they complete a market return, outlining their expected exposures as a result of the COVID-19 outbreak. We realise the situation is complex and fast-changing and will be working with you to collect the best quality insight we can. 

2019 financial results 

Next Thursday 26 March, we will be publishing the 2019 financial results for the Lloyd’s market. Instead of our usual market meeting, you are invited to join us online to hear details of the market’s results and insights from myself, Jon Hancock and Burkhard Keese. Please register here to join this online event. 

We are in regular contact with the PRA and FCA, as well as overseas regulators, and are working to co-ordinate regulatory requests and avoid duplication. We are also reviewing market return requirements for Q1 with a view to simplifying back to core requests only where we can. 


Alpha comment: this is the latest news received from Lloyd’s. We will continue to post regular updates on this section of the Alpha website.